State Health Plan News and Updates

Title Release Date Summary
State Health Plan Launches New Provider Reimbursement Effort 10/05/2018

State Treasurer Dale R. Folwell, CPA announced today that the State Health Plan (Plan) will launch a new medical reimbursement strategy for North Carolina providers that care for Plan members. This effort is part of a longer term strategy to take advantage of the Plan’s “largeness” to keep rising health care costs under control while promoting quality care, transparency and affordability.

2018 Benefitfocus Fall Release Includes Tab Changes, New Style Sheet 09/14/2018

The 2018 fall release for Benefitfocus went active September 8, 2018, and contains some cosmetic changes for eBilling, which are listed below. Also below are screen shots of the changes, which include...

We're Over Halfway Through Open Enrollment! 09/14/2018

2019 Open Enrollment ends October 31, 2018.

You should have already recieved your decision guide in the mail. This guide includes information to help you choose the best plan for yourself and your family. It is important to keep your address current!

Open Enrollment is Coming Soon! Are You Ready? 08/16/2018

The State Health Plan will conduct Open Enrollment September 29-October 31, 2018.

A Newly Revamped EOB, Redesigned Just for You! 08/08/2018

Your Explanation of Benefits, or EOB, is a detailed financial statement of how one or more of your medical claims has been processed. It outlines what the State Health Plan has paid and what is your responsibility.

Be a Watchdog: Enhanced Transparency Tools Now Available for Your Employees! 07/23/2018

Blue Cross and Blue Shield of North Carolina (Blue Cross NC), the State Health Plan’s Third Party Administrator, has launched a significant redesign and improvement of several online member transparency tools, making it even easier for your employees to find the care they need.

New State Health Plan Wage Garnishment Legislation 07/20/2018

House Bill 1056 became law on June 25, 2018.  This legislation mandates employing unit cooperation in collecting through wage garnishment money that members owe the State Health Plan (Plan).

Help Fight the Opioid Crisis 06/25/2018

As reported in the News & Observer, the Centers for Disease Control and Prevention said in a preliminary estimate that 2,505 people in North Carolina overdosed on opioids and other drugs last year.

Subrogation/Recovery 06/25/2018

Have you recently been involved in a car crash that resulted in an injury? The Plan protects member funds by paying only those claims for which it is responsible.

State Health Plan Advisory on Reported Scam Phone Calls 06/25/2018

A small number of State Health Plan members have reported receiving scam phone calls from people asking for personal information. These phone calls are not coming from the State Health Plan. If you receive such a call, you should not provide the caller with any personal information.