Prescription Delivery Overview for Non-Medicare Retirees Base PPO Plan (70/30)

Mail order is available for members requiring long-term prescriptions. Enjoy the convenience of having your long-term medications delivered to your home or office by using the CVS Mail Order Pharmacy, the Plan's mail order pharmacy.

Benefits of mail order pharmacy include:

  • Registered pharmacists are available 24 hours a day, 7 days a week
  • You can choose to pay by check, money order, credit card or through CVS' automatic payment program
  • Standard shipping is free
  • Low Cost Generic List

How to submit a new prescription by mail 

Get a new prescription from your doctor and mail it along with a mail order form to CVS Caremark. Ask your doctor for a 90-day supply with refills up to one year.

How to refill a prescription by phone

You can refill your existing prescription by phone. Just call the phone number located on your prescription label and use the automated refill service. Have your prescription number, which can be located on your prescription label or refill slip, and your credit card available.

How to refill a prescription on the Internet 

You can reach the CVS Mail Order Pharmacy by logging into Have your login information available.

How to refill a prescription by using a smartphone 

You can refill your existing prescription using your smartphone. Just download the mobile device's app store, search for "CVS Pharmacy" and download the app for free. Prior to registering on, members can check drug interaction, identify a pill and refill a mail service prescription.