Member Focus and Member Alerts

Title Release Date Summary
Member Focus - December 2024
  • New ID Cards for 2025
  • Important Update: New Customer Service Number & Access Information
  • Start the New Year Right!
Member Focus - November 2024
  • New ID Cards for 2025
  • Updating Your Primary Care Provider
  • Tobacco Cessation and Credit Removals
  • Upcoming Webinar - 'Understanding Your Medical Plan Options When You Bec
Member Alert - November 13, 2024 (Tobacco Users)

Tobacco Cessation Reminder
Member Focus - October 2024
  • Last Chance: Open Enrollment Ends October 25! 
  • Hurricane Helene 
  • Tobacco Users Can Save Money on their Premiums in 2025! 
  • Medicare-Eligible Member Open E
Member Alert - October 21, 2024 (70/30 MA Members)

Reminder: Open Enrollment Ends October 25! 
Member Alerts - October 9, 2024 (Medicare Members)

Attention State Health Plan Members: Open Enrollment is Underway! 
Member Alert - October 8, 2024

Hurricane Helene
Member Alert - October 17, 2024

Reminder: Open Enrollment Ends October 25! (Active and Non-Medicare Members)
Member Alert - October 2, 2024 (HDHP)

Attention State Health Plan Members: Open Enrollment is Underway! (HDHP Members)
Member Focus - September 2024
  • Open Enrollment Starts September 30! 
  • Open Enrollment Decision Guides 
  • Tobacco Users Can Save Money on their Premiums in 2025! 
  • Open Enrollment Aetna Bus