My Member Services
Through Blue Cross and Blue Shield of North Carolina, State Health Plan members enrolled in one of the Blue OptionsSM PPO plans have access to a protected online resource for help in managing their health and maximizing their benefits. With My Member Services, registered users can complete a variety of self-service tasks online, 24 hours a day without ever picking up the phone.
Registered users have access to tools, services and in-depth information. You can win prizes for physical activity, research health and wellness topics and make better informed health care decisions.
Find out what benefits are covered by your plan, how to access care and about free programs and services.
Blue Extras™
Use this family of programs designed to complement your health plan to get free information and discounts. Those Value-added programs are: Alt Med BlueSM, Audio BlueSM, Blue PointsSM, Blue PointsSM for Kids, Cosmetic Dentistry BlueSM, Cosmetic Surgery BlueSM, Optic BlueSM and Vita BlueSM.
Decision Support Tools
Understanding your options is the key to managing your health care. Use these tools to simplify your health care decisions: Health Care Cost EstimatorSM - Learn the relative costs of treatments and better understand your health care choices. Hospital Comparison Tool - Research hospitals across the country to find the facility that best meets your needs. Online health encyclopedia - Search the Healthwise® Knowledgebase for important, comprehensive and easy-to-understand information about your health.
Register now to use these secure services. Have your ID card handy.
Registered users have access to tools, services and in-depth information. You can win prizes for physical activity, research health and wellness topics and make better informed health care decisions.
Find out what benefits are covered by your plan, how to access care and about free programs and services.
Blue Extras™
Use this family of programs designed to complement your health plan to get free information and discounts. Those Value-added programs are: Alt Med BlueSM, Audio BlueSM, Blue PointsSM, Blue PointsSM for Kids, Cosmetic Dentistry BlueSM, Cosmetic Surgery BlueSM, Optic BlueSM and Vita BlueSM.
Decision Support Tools
Understanding your options is the key to managing your health care. Use these tools to simplify your health care decisions: Health Care Cost EstimatorSM - Learn the relative costs of treatments and better understand your health care choices. Hospital Comparison Tool - Research hospitals across the country to find the facility that best meets your needs. Online health encyclopedia - Search the Healthwise® Knowledgebase for important, comprehensive and easy-to-understand information about your health.
Register now to use these secure services. Have your ID card handy.
- View claims status
- Check benefits summary
- Update policy info
- Order new ID cards
- Update billing address

