File a Claim

Click here to view a list of Medco participating pharmacies – please present your ID card to the pharmacist and simply pay the appropriate copayment amount for each 34-day supply ordered. The pharmacist will file the claim.

If you purchase a prescription drug from a pharmacy not on the approved list, you will be responsible for the total amount of the prescription at the time of purchase. To get reimbursed, complete a Prescription Drug Claim Form (PDF, 45KB) and submit it to:

Medco
P.O. Box 14711
Lexington, KY 40512

If you are sending the original pharmacy receipts, make sure the following information is included:

  • Pharmacy name
  • Prescription number
  • Drug Name and National Drug Code
  • Date purchased
  • Strength
  • Quantity
  • Drug charge
  • Pharmacist’s signature
  • Days supply
Be sure to complete a separate form for each family member and pharmacy. Drug receipts from the label or bag should not be submitted. For information on how to properly submit a pharmacy claim, call Medco Member Services at 1-800-336-5933.