NC Health<em>Smart</em>

Welcome to NC HealthSmart, your healthy living resource for you and your family. The State Health Plan has designed a wealth of resources to help you achieve your health and wellness goals. We want to help you build a strong partnership between yourself and your health care providers. Please see the Quick Links below for three videos on the NC HealthSmart initiative, including: a program overview; testimonials from Plan members like yourself; and a guide to the Personal Health Portal.

Take the first step toward improving and maintaining your health by taking advantage of the many NC HealthSmart resources available to you.

How Do I... What resources are available to me? Contact Us
Stay healthy, prevent illness, and manage stress or other mental health issues.

Preventive services from flu shots to routine physicals are covered.†

Confidential support from health coaches helps you manage stress, lose weight and eat healthier.
Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.-2p.m.

Additional online resources to help manage stress, depression, or substance abuse from the State Health Plan-specific Achieve Solutions® website. Plan benefits cover mental health and chemical dependency treatment, including office visits for a primary care copay ($30 or $35).†

Sign up for the Member Focus newsletter.



Get medical advice 24/7.

A 24-hour nurse line helps provide quick answers to medical concerns.


Manage a chronic or serious illness.

Nurses, health coaches, and case managers help you manage a chronic disease like diabetes, high blood pressure, and depression; as well as other serious conditions such as cancer and severe injuries.
Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.- 2p.m.

Specialty Case Managers are available to help you with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD).




Find support during my pregnancy.

Maternity coaches offer support and answer questions about your health and your baby's.
Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.-2p.m.

The Stork Rewards program offers delivery room savings.



Manage my health using the Personal Health Portal.

A Health Assessment is available online or by phone to help you learn about your health status.

Digital Health Coaching offers automated counseling to help you eat healthier, be more active, lower cholesterol, and more.

A secure Personal Health Record keeps health information in one place.


Personal Health
Get help quitting tobacco.

QuitlineNC offers support by phone and FREE nicotine replacement therapy when you talk to a Quit Coach® and enroll in the multi-call program.
Available 24 hours/7 days a week.

All prescription medications,‡ including over-the-counter medications, as well as physician and behavioral health counseling are covered.†



Medications and

Eat healthy and manage my weight.

In-network dietitian visits are available for free or at a reduced copay depending on your plan.†

FDA-approved weight management medications‡ and bariatric surgery are covered. Restrictions apply.†

Eat Smart, Move More, Weigh Less is a 15-week, live, interactive online weight management program proven to work.

To find a nutritionist click here

Benefits Booklet

Enroll Today

†Refer to your Benefits Booklet for additional information. ‡Refer to the Preferred Drug List for details.

Members eligible for NC HealthSmart Services are members whose primary health coverage is through the State Health Plan. Federal and state law prohibits the State Health Plan from using your personal information to discriminate against you in any way, or from giving this information to your employer or other unauthorized third party unless required by law.