NC Health<em>Smart</em>

Welcome to NC HealthSmart, your healthy living resource for you and your family. The State Health Plan has designed a wealth of resources to help you achieve your health and wellness goals. We want to help you build a strong partnership between yourself and your health care providers. Please see the Quick Links below for three videos on the NC HealthSmart initiative, including: a program overview; testimonials from Plan members like yourself; and a guide to the Personal Health Portal.

Take the first step toward improving and maintaining your health by taking advantage of the many NC HealthSmart resources available to you.

How Do I... What resources are available to me? Contact Us
Stay healthy and prevent illness.

Preventive services from flu shots to routine physicals are covered.†

Health coaches can help you manage stress, lose weight, get moving and eat healthier. Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.-2p.m.

 800-817-7044
Get help quitting tobacco.

QuitlineNC offers support by phone and FREE nicotine replacement patches when you talk to a Quit Coach® and enroll in the multi-call program. 6a.m.-3a.m., seven days a week.

All prescription medications for tobacco cessation are covered.†

In-person counseling to quit is available for a primary care or behavioral health provider copay.†

 800-QUIT-NOW
(800-784-8669)

QuitlineNC
Eat healthy and manage my weight.

Four in-network dietitian visits per year are covered for a primary care copay. Members with diabetes receive six free visits per year.†

FDA-approved weight management medications and certain medical procedures, including bariatric surgery, are covered. Restrictions apply.†

Eat Smart, Move More, Weigh Less, a 15-week weight management program, is now available in a real-time, online format.

 To find a nutritionist, click here









esmmweighless.com
Manage my health using the
Personal Health Portal.

A Health Assessment is available, online, by phone or by mail, to help you learn about your health status.

Healthy recipes, condition and activity trackers, interactive symptom checker and a nutrition scoring system are available.

Online coaching can help you to eat healthier, lower your cholesterol, and be more active.

A secure Personal Health Record keeps your health information in one place such as medication, immunizations, doctor visits, and insurance claims.

 800-817-7044

Personal Health Portal
Find support during my
pregnancy.

Maternity coaches can answer questions about your health and your baby's. In addition, the Stork Rewards program offers eligible members delivery room savings. Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.-2p.m.

 Maternity
Manage a serious illness.

Health coaches can help you manage your chronic disease or other conditions - such as diabetes, high blood pressure, cancer or injuries - and answer questions about medications, test results and procedures. Monday-Friday, 8:30a.m.-11p.m. and Saturday, 9a.m.- 2p.m.

Specialty Case Managers are available for assistance with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD).

 800-817-7044








866-577-3625
Get help with managing stress, depression, substance abuse, or other mental health issues.

Confidential support, including referrals to health professionals and access to the Achieve Solutions website, is available 24/7 through ValueOptions®. See your Benefit Booklet for more information about your mental health benefits.

800-367-6143
Achieve Solutions
Get medical advice 24/7.

A 24-hour nurse line for quick answers about your medical concerns.

 800-817-7044

†Refer to your benefit booklet for additional information and copayments.

Members eligible for NC HealthSmart services are members whose primary health coverage is through the State Health Plan. Federal law prohibits the Plan from using your personal health information to discriminate against you in any way or from giving this information to your employing agency/school or other unauthorized third party, unless required by law.