Mission, Vision, Strategic Goals and Values

Our Mission

The State Health Plan for Teachers and State Employees partners with the
North Carolina General Assembly, the Plan’s Board of Trustees and other key stakeholders to provide quality health care products and services for
the health and wellbeing of Plan members.

Our Vision

As a health policy leader, the Plan applies best practices and fiscal accountability
to the challenges of addressing chronic conditions, wellness promotion and
access to affordable health care across the membership spectrum.

Strategic Goals

Goal 1:  Maintain Quality, Accessible and Affordable Health Care

Goal 2:  Ensure Fiscal Responsibility and Transparency

Goal 3:  Enhance Health and Wellness

Goal 4:  Provide High-Level Customer Service

Goal 5:  Foster a High-Performing Organization

Values

Openness
Quality
Innovation
Collaboration
Integrity